Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

Can you truly be friends with a chatbot? If you find yourself asking that question, it’s probably too late. In a Reddit thread a year ago, one user wrote that AI friends are “wonderful and ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

If you are interested in building your very own AI chatbot and assistant that has access to a custom knowledgebase so that it is perfectly tailored to your exact requirements. It might be worth your ...

Posts from this author will be added to your daily email digest and your homepage feed. was a senior AI reporter working with The Verge’s policy and tech teams. When was the last time you truly ...

If you need a little assistance keeping up with your WhatsApp interactions you might be interested to know you can build a WhatsApp chat Bowen just two minutes without any coding experience needed.