ITIL - Wikipedia
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT …
Welcome to ITIL
ITIL is the global standard for turning strategy into action. Whether you’re accelerating your career or improving your organization’s performance, ITIL gives you the structure and clarity to succeed. ITIL …
What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to standardize their …
Powering Best Practice | ITIL®, PRINCE2® and MSP® | Axelos
ITIL® is a globally recognized framework for IT service management, providing best practices to enhance efficiency and deliver value in organizations.
What Is IT Infrastructure Library (ITIL)? | IBM
ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT services by …
ITIL - ITIL
The 'library' itself continues to evolve, with version three, known as ITIL v3, being the current release. This comprises five distinct volumes: ITIL Service Strategy; ITIL Service Design; ITIL Service …
ITIL 4 Explained: Framework, Practices, and Key Changes
Jan 6, 2025 · ITIL 4 puts service management into a strategic context by looking at ITSM, development, operations, business relationships, and governance holistically. Because ITIL 4 brings these different …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT services with business …
ITIL Framework: Key Concepts, Processes and Benefits
Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the business. …
What is ITIL? Your guide to the IT Infrastructure Library - CIO
Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment ...